AnyViewer Help Guides

To enhance the efficiency of remote work and strengthen effective team management, Anyviewr has introduced the Join Team feature, which plays a pivotal role in fostering efficient team collaboration. The core objective of this feature is to empower super administrators to easily add sub-accounts and grant them administrative privileges. This enables remote management of employee devices.

When the company's leader purchases the enterprise version and becomes the super administrator, then add ten technical support AnyViewer accounts to the sub-accounts. These ten technical support members then become original administrators, responsible for managing all company devices. such as remote device control, device removal, approving device access requests, mass device deployment, and device grouping.

Join Team Account

Prerequisites

1. The company manager must purchase or upgrade to the Enterprise version of AnyViewer. Upon upgrade, the manager’s AnyViewer account will automatically be granted Super Administrator privileges

2. Ensure that all users who need to join the team have already created and registered their AnyViewer accounts

Step 1: Log in AnyViewer admin account.

Log in the super administrator account on the Management Center.

Step 2: Add Sub Account

1. Navigate to User Management > Add Sub Account. This will open the Add Sub Account window.

2. Enter the Email address and username of sub sub-account that you want to add, and click OK.

Step 3: Create/Modify Role Permission

1. Once added, the account (e.g., Alisa) becomes a sub-account user, gains access to Enterprise VIP features, and appears in the User Management > Member List with the General Administrator role by default.

2. You can create a new role or modify role permissions for a sub-account user. Please refer to here.

3. If a sub-account is removed, the user will no longer have access to manage team-affiliated devices.

Add Team Devices

The Enterprise admin permission account can deploy AnyViewer on an unlimited number of remote devices and add them as team devices. These devices in team don’t need to log into the same AnyViewer account, even don’t need to log in account. Once the AnyViewer program is installed and running on the team devices, the admin and user accounts can manage them remotely, no extra configuration needed.

You can join remote devices to the team by following these steps:

Step 1: Obtain the Deployment Code

1. Super administrator/regular administrator logged into the AnyViewer webpage and went to Device Management > Device Deployment to get the Deployment Code.

2. Copy the Deployment Code from this page.

Step 2: Team Join on AnyViewer App

1. Install and run AnyViewer on the devices that you want to add as team devices.

2. Click the right top three lines of the program, and select Join in Team.

Step 3: Enter the Deployment Code

1. Enter the deployment code and click OK.

2. A Windows confirmation prompt will appear: “Are you sure to join ‘Aomei Technology’?”. Click OK to proceed. 

Aomei Technology is the team name, The default name is New team. Super admins can edit team names in the Management Center

3. You can assign an alias for the device and select a Team during this step, or leave them blank for now.

Step 4: Submit and Agree with Approval

1. Then, a pop-up window will appear to indicate that the application has been sent to the Aomei technology administrator.

2. Go to AnyViewer webpage, click Device Management > Device Deployment > Application List to click accept it.

Step 5: Device Successfully Joined

1. Once accepted, the device’s Join the Team option will be replaced with My Team.

2. Clicking My Team will open a window with team-related options. 

3. You can click Set Security Code to set a fixed security code for the team devices for unattended remote control.

Manage Team Devices

When multiple devices are added to a team, administrators can efficiently manage them, including removing devices, assigning them to different groups, and so on.

Device management includes two parts: device deployment and device list.

• Device Deployment: Used for batch deployment and handling requests to join or leave the team.
• Device List: Displays all devices that have joined the team, allowing for detailed management. 

Both Super Administrators and Sub-Account Administrators can access these features via the AnyViewer web portal.

Device Deployment

From the Device Deployment section, you can approve or reject requests to add or remove devices, and carry out batch deployment using deployment codes.

Search device

You can locate devices by searching with their name, device name, or device ID. 

Tips: The “name” refers to the alias (e.g., "Alisa") set during the team join process.

Rename/Move/Delete Devices)

1. Perform bulk actions such as: moving multiple devices to a group, deleting multiple devices at once.

Group Management

Administrators can organize devices into groups for easier access and control. Actions include:

Adding new groups

Renaming existing groups

Deleting unused groups