AnyViewer Help Guides

AnyViewer, an overall remote access solution, offers different connection ways for various cases. To access your own unattended computer, we suggest you use  one-click access or a security code. When you need to offer remote assistance to your clients or friends, you can request remote control and wait for your request to be allowed. Now, let's learn how to establish a remote connection between two computers.

Preparation Before Connection

Before starting a remote session:

• Run AnyViewer on both computers.
• Log in to your AnyViewer account on the controller's device.

Step-by-Step Guide to Request Remote Control

Step 1: Obtain the recipient Device ID

You need to get the client device ID, and it is displayed on Connect interface of Anyviewer on the recipient's pc, you can let your client/friend send it to you.

Step 2: Check Recipient Settings

Making sure Allow to accept remote control is enabled by default on the recipient's pc, the other option can be disabled or enabled based on your own need.

Step 3: Initiate the Connection

You can input the device ID of the PC that needs support on the controller's computer Connect interface, and click Connect button.

Step 4: Send Remote Control Request

Choosing to Send a request to your partner to request remote control. Then, click OK button. 

Step 5: Accept the Request on the Recipient's Side

Once your remote access request control is sent, the recipient pc on the other end will get a message that shows which computer is requesting control. Allow should be chosen to establish a remote connection between the two devices. 

After the remote connection, you can not only offer remote assistance to your friends, but you can perform some operations on the recipient's computer.